Power outages and long hours of load shedding have become common in pakistan. When you try calling the head office, the numbers printed on electricity bills often don’t respond.
The best option is to contact the relevant district helpline. Below you’ll find GEPCO helpline numbers for each district and sub-district, so you can reach the right office without wasting time calling unresponsive PTCL,Ufone,Zong or Jazz numbers.
Contact GEPCO Helpline
You can contact the GEPCO helpline 24/7, making it easier for millions of users to get support at any time. The helpline is responsive & works to handle customer complaints efficiently.
Most of the time, GEPCO helpline numbers are printed on electricity bills and respond properly. If you cannot find them there, the numbers are also available on the official GEPCO website.
People commonly contact the helpline to ask about electricity bills, register complaints, or report power outages. The GEPCO helpline service aims to provide timely and effective solutions for residents within its service areas.
GEPCO Helpline Complaint – 24/7 Power Support Contact Numbers
You can contact the GEPCO helpline anytime to report electricity issues. The most important number is 118, which is available 24/7. You can easily report a power outage or register a complaint at any time through this helpline.
Key Services Offered by GEPCO Helpline
- The GEPCO helpline provides several important services for electricity consumers, including:
- Load shedding schedule and updates
New connection procedure - GEPCO duplicate bill
- Billing payment methods and options
- CNIC registration
- GEPCO online bill information
- Complaint registration
- Electricity issues and interruptions
- Net metering guidance
How to Reach GEPCO Helpline
Consumers can send an SMS to 8118 instead of calling if it’s more convenient.
Helpline landline and mobile numbers are also printed on electricity bills.
You can also directly call your relevant district helpline number. These numbers are connected to the central complaint cell where operators handle calls 24 hours a day.
GEPCO Helpline Numbers (Quick Response)
If there is a power outage or your complaint is not being handled, you can contact the crisis management cell at headquarters:
Landline: 055-9200515, 055-9200504, 055-9200592
Mobile: 0318-3991949, 0318-3991950
What are the GEPCO Helpline Complaint Listing Hours?
The GEPCO helpline operates 24 hours a day, 7 days a week. You can register a complaint at any time by calling the helpline numbers mentioned above. The service is designed to respond quickly and provide effective support whenever electricity-related issues occur
What are GEPCO Helpline Numbers – 2026?
Here are some divisional numbers for GEPCO helpline:
SUBDIVISION 1: GUJRANWALA and HAFIZABAD
| SUBDIVISION NAME | HELPLINE NUMBER |
| Model Town Subdivision GRW1 | 055-9200545 |
| Gajakhi gate Subdivision GRW 1 | 055-4218560 |
| Baghban pura subdivision GRW 1 | 055-4215104 |
| City subdivision GRW 1 | 055-9200579 |
| Farooq Gunj subdivision GRW 2 | 055-4215103 |
| Sherawala subdivision GRW2 | 055-9200806 |
| Civil line subdivision GRW3 | 055-9200543 |
| Wahdat Colony subdivision | 055-4556566 |
| GT Road subdivision | 055-4296006 |
| Chaman Shah subdivision | 055-3201900 |
| QD Singh subdivision GRW 3 | 055-4710237 |
| Ladheawala subdivision GRW 3 | 055-3292414 |
| Hafizabad subdivision 1 | 0547-523421 |
| Hafizabad subdivision 2 | 0547-523422 |
UBDIVISION NO2: GUJRAT, SIALKOT, AND DASKA:
| SUBDIVISION NAME | HELPLINE NUMBER |
| Power house subdivision GRT1 | 053-3536489 |
| SIE subdivision GRT1 | 053-3531805 |
| Akram Shaheed subdivision GRT1 | 053-9260299 |
| Marghzar subdivision GRT1 | 053-9260230 |
| Aziz BHatti shaheed subdivision GRT1 | 053-3603488 |
| Fort subdivision SKT1 | 052-9250025 |
| Model Town subdivision SKT1 | 052-9250495 |
| Cantt subdivision SKT Cantt | 052-9250498 |
| Dalowali subdivision SKT Cantt | 052-4295340 |
| Rangpura subdivision SKT cantt | 052-9239030 |
| Daska subdivision no1 DSK | 052-6611420 |
| Daska subdivision no 22 DSK | 052-6611420 |
| Pasress subdivision no1 PSR | 052-6441930 |
| Chobara subdivision no1 PSR | 052-6537075 |
SUBDIVISION NO3 : NAROWAL, SHAKARGARH AND ZAFARWAL:
| SUBDIVISION NAME | HELPLINE NUMBER |
| Narowal subdivision no1 NWL | 0542-412001 |
| Narowal subdivision no 2 NWL | 0542-618887 |
| Baddo malahi subdivision NWL | 0542-406092 |
| Qila kalal wala subdivision NWL | 052-6632092 |
| Shakargarh subdivision SKG NWL | 0542-450462 |
| Shakargarh subdivision no 2 SKG NWL | 0542-450514 |
| Shakargarh subdivision no 3 SKG NWL | 0542-450042 |
| Zafarwal subdivision no 1 ZWL NWL | 0542-5388334 |
| Zafarwal (darman) subdivision no 2 ZWL NWL | 0542-538399 |
| Zafarwal subdivision no 3 ZWL NWL | 0542-538182 |
Physical GEPCO Head Offices Address:
Here are the different divisions of GEPCO long with there physical address:
| Service centre | Address |
| GEPCO HQ | GEPCO HQ A, Model Town, GT Road Gujranwala. |
| Gujrat | GEPCO Complex GT road Gujrat |
| Sialkot | GEPCO colony shadab pura road sialkot |
| Narowal | 132KV Grid Station Narowal |
| Hafizabad | 3PGQ +R7H, Gujranwala Road, Chak Chatha Hafizabad. |
| Mandi Bahaudin | JF2M + M4F, Bypass, Pindi Bahauddin, Mandi Bahauddin. |
How To Complaints Online GEPCO?
GEPCO Complaint Number to Register a Complaint
To resolve electricity issues quickly, you can contact the GEPCO helpline and register your complaint. You can also file a GEPCO online complaint for faster support.
Consumers usually contact the helpline for issues related to electricity supply, billing problems, meter faults, new connections, or power outages. If you face any problem related to GEPCO services, you can report it through the complaint numbers or ask the GEPCO helpline for guidance
Power Outage Reporting
Consumers can quickly report power outages through the GEPCO helpline to get timely assistance and restore electricity as soon as possible.
Billing Inquiries and Disputes
For billing-related issues, you can contact the GEPCO helpline or visit your nearest GEPCO support center. They assist with several billing services, including:
General Inquiries and Complaints
For general inquiries or complaints, consumers can call or send a message to 118 at any time. This 24/7 helpline records your concerns and helps resolve issues such as power outages, billing disputes, or new connection requests as quickly as possible.
New Connection Assistance
If you are not yet a consumer of GEPCO and want to apply for a new electricity connection, you can visit the nearest GEPCO customer care center. The staff will guide you through the application procedure in a simple and convenient way.
FAQ-Frequently Asked Question
What is the main GEPCO helpline number?
The main GEPCO helpline number is 118, which is available 24 hours a day, 7 days a week. You can call this number to report power outages, register complaints, or get help with electricity services.
What type of issues can I resolve with the help of the GEPCO helpline?
You can contact the GEPCO helpline for issues such as power outages, billing problems, duplicate bills, meter complaints, load shedding information, and new connection guidance.
How do I register my complaint if the helpline is busy?
If the helpline is busy, you can send an SMS to 8118 or contact your district GEPCO helpline number. You can also visit the nearest GEPCO customer service center to register your complaint.
Can I check my complaint status or get informed?
Yes. After registering your complaint, GEPCO usually records it in their system and informs you once the issue is resolved. You can also call the helpline again to check the status of your complaint