In a recent high-level meeting at the Lahore Electric Supply Company (LESCO) HQ, discussions revolved around the crucial topics of power restoration, safety protocols, and consumer services. Chief Executive Engineer, Muhammad Ramzan Butt, provided updates on electricity restoration in flood-affected regions. He also highlighted the company’s unwavering commitment to safety, a strict stance on electricity theft, and enhancing consumer service. For customer convenience, LESCO now offers an easy way to check bills online. Stay tuned for more updates on LESCO’s service improvements.
Key Highlights from the Meeting
The meeting, held on September 2, 2025, brought together functional heads to discuss:
- Power restoration in flood-affected areas
- Enforcing strict safety measures for both staff and the public
- Improvement in performance and faster complaint handling for consumers
Flood Restoration Progress
- Power has been restored in most of the flood-hit regions under the LESCO WAPDA grid.
- The remaining restoration is dependent on local water conditions, with field teams actively monitoring the situation for quick recovery.
- Consumers affected by floods can now check their LESCO bills online, eliminating the need for office visits.
Safety First: Protecting Staff & Public
- LESCO’s top priority is ensuring safety for its staff and consumers.
- The company has issued guidelines for field staff to follow safety protocols strictly.
- LESCO enforces a zero-tolerance policy against electricity theft to ensure uninterrupted power supply.
Performance & Consumer Service Improvements
- The Chief Executive Engineer emphasized the importance of improving service delivery and long-term efficiency.
- Quick resolution of consumer complaints through the LESCO official website was also discussed.
- LESCO departments are working hard to ensure uninterrupted electricity supply for customers.
- Customers can easily check their LESCO bills, due dates, and even obtain duplicate bills from the official website at www.lesco.com.
Key Attendees at the Meeting
Prominent leadership included:
- Ejaz Bhatti – Director Operations
- Abbas Ali – Director Customer Services
- Muhammad Jafar Murtaza – DG MIRAD
- Rai Muhammad Asghar – DG Implementation
- Ahmad Saeed – Chief Finance Officer
- Zameer Hussain Kalachi – Director HR
- Faisal Zakaria – Chief Engineer Planning
- Imran Mahmood – Chief Engineer PMU
- Usman Jarral – Chief IT Officer
- Masooma Adil – DG Admin
- Plus other senior officers from LESCO.
LESCO Bill & Consumer Support
- Flood-affected customers are encouraged to:
- Use the LESCO bill online service for easy access.
- Visit LESCO’s official website to view bills and ensure accuracy.
- Check bills with reference numbers, reducing the need to visit the office.
Frequently Asked Questions (FAQs)
How can I check my LESCO bill online?
Visit the LESCO official website, enter your reference number, and download your bill.
Can I get a duplicate LESCO bill if I lost mine?
Yes, by using your consumer ID or reference number, you can generate a duplicate bill from the LESCO website.
What if my area still doesn’t have electricity after the floods?
Field teams are working around the clock. You can contact the LESCO complaint number available on the website for assistance.
Does LESCO have a zero-tolerance policy for theft?
Yes, LESCO strictly enforces rules against electricity theft to ensure fair distribution of power.
